GENERAL TERMS AND CONDITIONS OF SALE

Version in effect since: 15/03/2026

Article 1 – Purpose

These General Terms and Conditions of Sale govern sales made on the website www.ocamanid.com by Ocamani D E.I. to individual or professional customers.

Any order placed on the site implies full and unreserved acceptance of these General Terms and Conditions of Sale.

Article 2 – Seller identity

Ocamani D E.I.
Sole proprietorship – Micro-enterprise
Registered office: 91940 Les Ulis – France
SIRET: 99063699500013
RCS: Évry
APE code: 2042Z
VAT not applicable – Article 293 B of the General Tax Code.
Contact: ocamanid@ocamanid.com

Article 3 – Products

The products offered on the site include, in particular:

• cosmetics
• hair extensions and accessories
• digital files such as sewing patterns, visuals, tips, and downloadable content
• licenses or digital content associated with the creations

The photographs, illustrations, and visuals presented on the site are provided for information and illustrative purposes only.

Article 4 – Price

The selling prices of the products offered on the site www.ocamanid.com are displayed in euros or, depending on the Client's browsing country, in another available currency. The applicable price is the one displayed at the time of order confirmation.

Ocamani D reserves the right to modify the prices of its products at any time. However, products will be invoiced on the basis of the rates displayed on the Site at the time the order is recorded, subject to product availability.

The displayed prices do not include delivery charges. Shipping costs are charged in addition to the price of the purchased products and are indicated to the Client before final order confirmation.

As Ocamani D E.I. is a micro-enterprise subject to the VAT franchise regime, VAT is not applicable in accordance with Article 293 B of the General Tax Code.

Article 5 – Product availability and order validation

The product offers presented on the site www.ocamanid.com are valid as long as they are visible on the Site and within the limits of available stocks.

In case of total unavailability of the order, the Client's order will be automatically canceled and no debit will be made to their bank account.

In case of partial unavailability, only the available products will be shipped and invoiced.

The distance sales contract is deemed concluded upon final confirmation of the order by the Client, materialized by clicking the "Pay" button.

Ocamani D reserves the right to refuse or cancel any order in case of suspected fraud, incorrect information provided by the customer, or previous dispute with the customer.

Article 6 – Payment

Payments can be made by:

• credit card
• PayPal

Transactions are secured by the payment providers used on the site.

Article 7 – Delivery

Orders can be shipped by partner carriers such as:

• Mondial Relay
• Colissimo
• DHL
• UPS
• or any equivalent carrier

Delivery times are provided for information purposes only. Ocamani D cannot be held responsible for delays attributable to the carrier or to circumstances beyond its control.

Article 8 – Receipt of order

The customer is invited to check the condition of the package upon receipt. In the event of a damaged or defective product, the customer must contact customer service within forty-eight hours by sending photographs of the package and the product in question.

After verification, Ocamani D may offer to replace the product or provide a refund. Return shipping costs related to a defective product are covered by Ocamani D.

Article 9 – Package indicated as delivered but not received

If a package is indicated as delivered by the carrier but the customer claims not to have received it, a non-receipt affidavit may be requested. After verification, Ocamani D may proceed with a new shipment or a refund of the order.

Article 10 – Lost package

In case of confirmed loss of the package by the carrier, Ocamani D will proceed, at the customer's choice, to a new shipment or a refund of the order.

Article 11 – Right of withdrawal

In accordance with Article L221-18 of the Consumer Code, the customer has a period of fourteen days from receipt of the product to exercise their right of withdrawal.

The product must be returned unused, in its original packaging, and in a condition allowing it to be resold. Return costs remain the responsibility of the customer.

Article 12 – Digital products

In accordance with Article L221-28 of the Consumer Code, the right of withdrawal cannot be exercised when the download has begun with the customer's prior agreement.

No refund can be made after downloading or accessing the digital content.

Article 13 – Use of digital files

The purchase of a digital file grants the customer a non-exclusive personal and professional usage license.

This license authorizes, in particular:

• the use of the content in a personal creative setting
• the use as a basis for inspiration or creative development in a professional setting
• the creation of items or pieces inspired by the visuals or models

The following are strictly prohibited without prior written authorization from Ocamani D:

• resale or redistribution of the digital file itself
• public dissemination of the file
• reproduction or commercialization of the visual or content as a standalone file
• making it available for free or for a fee on the internet or any platform

Intellectual property rights remain fully owned by Ocamani D.

Article 14 – Intellectual property

All elements present on the site are protected by laws relating to intellectual property. Any reproduction, exploitation, modification, or dissemination without prior written authorization is prohibited.

Article 15 – Abusive use of the service

Ocamani D reserves the right to refuse, limit, or cancel certain orders or refund requests in case of abusive use of the service or suspicion of fraud, including repeated claims of non-receipt of packages, abusive refund requests, or attempts to obtain a commercial advantage fraudulently.

Article 16 – Personal data

Personal data collected on the site are processed in accordance with the privacy policy accessible on the site.

Article 17 – Dispute – Consumer mediation

In the event of a dispute between the Client and the company, they will endeavor to resolve it amicably (the Client will send a written complaint to the professional or, if applicable, to the professional's Customer Relations Service).

Failing an amicable agreement or in the absence of a response from the professional within a reasonable period of one (1) month, the consumer Client within the meaning of Article L.612-2 of the Consumer Code has the possibility of seizing, free of charge, if a disagreement persists, the competent mediator listed on the list of mediators established by the Commission for the Evaluation and Control of Consumer Mediation in application of Article L.615-1 of the Consumer Code, namely:

La Société Médiation Professionnelle
http://www.mediateur-consommation-smp.fr
Alteritae 5 rue Salvaing 12000 Rodez

Article 18 – Applicable law

These General Terms and Conditions of Sale are subject to French law. In case of dispute, the parties will endeavor to seek an amicable solution before any legal action.

Article 19 – Conditions of our offers

The commercial offers proposed on the site www.ocamanid.com are valid as long as they are displayed online and within the limits of available stocks.

Unless expressly stated otherwise, the offers cannot be combined with each other or with any other current promotion.

In case of stock shortage of an offered product or a promotional benefit, Ocamani D reserves the right to substitute this product with an item of equivalent value.

Any attempt at fraudulent, abusive, or diverted use of an offer may result in the cancellation of the order and/or suspension of access to services.

Article 20 – Orders destined for the European Union

Orders are offered to destinations available during payment. Delivery costs are presented before validation. For a consumer exercising the right of withdrawal applicable to their order of goods, the fourteen-day period starts from the delivery of the last item of the order. They may notify their decision by a clear declaration to ocamanid@ocamanid.com or via the return or cancellation request path made available to them. Legal exceptions, particularly for certain sealed goods opened for hygiene reasons and certain digital content provided after the required agreements, are assessed according to the applicable legal conditions. The mandatory provisions of the consumer's country of residence remain applicable where provided.

Article 21 – Orders destined for countries outside the European Union

Orders are possible only to destinations offered during payment. Depending on the destination and the terms displayed before payment, customs duties, import taxes, or customs clearance fees may be required by the authorities or the carrier upon arrival; the client is invited to inform themselves about the import rules of their country, especially for cosmetics. The methods of payment for these fees must be verified for each destination. The mandatory rights applicable to consumers in their country of residence remain reserved. The commercial conditions for returns outside the European Union, including costs and refund procedures, will be specified in the refund policy after verification.

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GENERAL TERMS AND CONDITIONS OF USE

Version in effect since: 15/03/2026

Article 1 – Purpose

The purpose of these General Terms and Conditions of Use is to define the terms of access and use of the site www.ocamanid.com.

Article 2 – Access to the site

The site is accessible to any user with internet access. Certain site services may require the creation of a user account.

Article 3 – User account

The user is responsible for the accuracy of the information provided when creating their account. Login credentials are personal and confidential. Any activity carried out via the account is deemed to have been performed by its holder.

Article 4 – User behavior

The user agrees not to:

• disrupt the operation of the site
• fraudulently access computer systems
• use the site for illegal purposes
• damage the image or rights of the Ocamani D brand

Article 5 – Intellectual property

All elements present on the site are protected by laws relating to intellectual property. Any reproduction or use without prior authorization is prohibited.

Article 6 – Use of digital files

Digital content accessed or downloaded from the site is subject to a non-exclusive personal and professional usage license. Any reproduction, redistribution, resale, or dissemination of the file itself is prohibited without prior authorization from Ocamani D.

Article 7 – Account suspension

Ocamani D reserves the right to suspend or delete a user account in case of abusive, fraudulent, or non-compliant use of these terms.

Article 8 – Site availability

The site may be temporarily unavailable for maintenance, updates, or any other technical reason.

Article 9 – Personal data

Personal data is processed in accordance with the privacy policy available on the site.

Article 10 – Applicable law

These General Terms and Conditions of Use are subject to French law.

In witness whereof,
Ocamani D.